Shipping & Returns

We offer a 14-day return policy. To start a return, send us an email at thestoreuniversitario@gmail.com with the order number and reason for return. Please notice that buyer is responsible for shipping costs to return the item.

If there is any quality issues, please send us a message with clear photos and we'll be happy to make things right. For the fastest resolution, please include a photograph demonstrating the poor quality of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, as well as eliminate errors in future printing.

Our orders are shipped directly from our print providers located in Europe and the US. Items usually ship within 2 days and take 8-10 days to arrive. You'll receive a tracking number once your item ships.